E commerce questionnaire

Formal market research projects are very expensive, so it makes sense to tap into this relatively cheap and continuous source.

e-commerce questions

See if the clue has given you enough information to be able to spot the page people end up on after the error. Do you need to offer coupons? What keywords do people use in search engines to find your site?

E commerce questionnaire

During peak periods we will be processing thousands of free-text comments each week. Now use GA to work out how many people are affected Custom Advanced Segments based on stage 1 and 2 above are great for this. With surveys your visitors will often point you precisely at what is wrong and tell you what they were thinking and what they were trying to do when it happened. I like these because there is zero risk of distracting someone from placing an order since the survey is only offered once the sale is complete. People are remarkably nice and generous with their praise if all goes well. What keywords do people use in search engines to find your site? You want the comment. Do you have built-in support e. Do you sell digital products movies, music, ebooks Does your existing order inventory need to go into a new site? Hidden Bonus: by asking people how likely they are to recommend your site, you are planting the idea of doing so. This iframe contains the logic required to handle Ajax powered Gravity Forms. What types of marketing are you currently using? Do you need sales tax calculated?

What messaging do you want in your auto-responders? Assessing the percentage of people affected is important. Do you have any additional products?

Do you need custom sales reporting?

questionnaire for e shopping

In real life it turns out that people who have problems buying can be remarkably tenacious. You start believe that the problem is more significant than it is. It should be clear at a glance that the survey is very short and is not going to take time.

E commerce survey forms

E-Newsletter Signup. Assessing the percentage of people affected is important. What carriers do you use for shipping? One comment can be enough to tell you what to fix. Do you need custom sales reporting? A more commercial use is to mine these positive comments to work out what your customers see as your key strengths and to note the language they use to describe them. Do you need integrations with accounting software e. Net Promoter Score provides a benchmark you can use to compare yourself to some other companies which make their scores public. Salesforce Would you like to create an affiliate or referral program? Now use GA to work out how many people are affected Custom Advanced Segments based on stage 1 and 2 above are great for this.

Wordpres How is your sales funnel represented in your site? The more comments you read, the better your understanding of your market will be.

questionnaire on traditional shopping
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eCommerce Questionnaire